The new Tour 2500 table features an 25mm painted table surface and 50mm Black powder-coated metal undercarriage. Each table half has automatic folding legs and four locking casters. A double anti-tilting device is included for increased safety. Made in China
TABLE SHIPMENTS NOTICE
Generally, tables can only be shipped to the contiguous 48 states and are shipped Monday through Friday via motor freight carriers. (Shipments to Canada will be charged a shipping fee of $220.00)
Tables are delivered curbside and the customer or an agent of the customer must be present to receive it.
Due to size, some trucks may be unable to access certain residential areas. If the required destination may have this problem, please contact JOOLA USA prior to placing the order.
Additional services can be provided by the freight company at an additional charge. Please contact JOOLA if special assistance is required.
Once the table has been shipped, a notification, PRO (tracking number), and local terminal's phone number will be provided. The customer may be responsible for contacting the local terminal to schedule a delivery time with the freight company, so it is recommended that he/she confirm with JOOLA North America.
If the address for the shipping destination needs to be amended for any reason and the table has already been shipped, an additional charge will apply.
Most freight companies require a four hour time window for delivery. If the freight company is late for delivery, please contact them directly.
Failure to comply with the arranged delivery time will result in additional charges to the customer for redelivery and/or storage fees established by the freight company.
Once the table has been removed from the truck, and while the driver is still present:
Inspect the table for damage.
Table damage must be noted on the Delivery Receipt.
If the customer suspects damage that is not visible, please note "Subject to Inspection" on the Delivery Receipt. If the driver does not allow this notation, the customer should refuse the shipment.
All of this must be observed to ensure proper credit.
If the customer or agent of the customer chooses to accept delivery without inspection of the table and finds that the table is damaged after the freight company leaves, neither JOOLA North America nor the freight company can be held liable for the damages.
Once the customer notifies JOOLA North America of a shipment rejection and receives confirmation from JOOLA North America, a replacement (if available), will be sent within in seven (7) business days.
For any concealed damage found after the delivery, you must notify the freight company within one week. The customer may file a claim for damages with the freight company, but JOOLA North America is not responsible for these efforts or the outcome.
If you find your table has concealed damage, do not assemble the table. If a table has freight damage and a pick-up by the freight company is required, the customer is responsible for re-packing the table in its original packaging.
Tables cannot be shipped COD (cash on delivery) and are neither returnable nor exchangeable unless there is written authorization from JOOLA North America.
Professional quality Inside delivery can cost another $30. During delivery, make sure the top of the box faces up on the pallet so that both pairs of T legs can be used to assemble. The wheels are 4 inches in diameter and the legs are big and solid enough to roll the table smoothly. Not so hard for one person to flip the table over from the inner edge. The friction and bounces are well qualified for tournament players. The heights of the table on the side of the wheels are not adjustable. Good price with quality.
great Table, solid bounce The tour 2500 has excellent bounce, great playability, takes spin well and has a great surface. The assembly went smoothly (only assembly is the caster "t" bracketed legs) The table is easy to move thanks to the great engineering, solid casters and balance of the design. The self locking mechanism assures no surprises when moving the table. The net has great adjustments for tension and height but could be a stronger mesh. Summary...great value, great table...I researched tables for months before this purchase and this table kept coming out on top.